Frequently Asked Questions

What devices are supported by Teleroo™ World?
Desktop and/or Laptop Computers with Google Chrome and/or Mozilla Firefox For Canadian users: www.teleroogateway.ca For All users: https://teleroo.world/...
Tue, 17 Mar, 2020 at 9:40 AM
What hardware is required?
A strong and reliable internet connection Hardwired connections are strongly recommended for Video Conferencing Hard-wired connection of 350kb/s download...
Wed, 10 Jul, 2019 at 3:20 PM
How do I activate my account?
Activate your account using your Google Chrome and/or Mozilla Firefox web browser on your desktop or laptop computer. Activation links remain activate for...
Wed, 10 Jul, 2019 at 3:22 PM
How do I request a new activation email if mine expired?
If you have not activated your Teleroo™ account within the above listed 24 hours Please visit https://teleroogateway.ca/main/activation/request to request...
Wed, 10 Jul, 2019 at 3:32 PM
How do I log into Teleroo™ World?
Visit www.teleroo.world or www.teleroogateway.ca to login Enter your username Enter your password Select “login”  
Thu, 11 Jul, 2019 at 2:45 PM
I forgot my password. How do I reset it?
Reset your “forgotten password” using your Google Chrome and/or Mozilla Firefox web browser on your desktop or laptop computer. On the login screen of Te...
Thu, 11 Jul, 2019 at 2:47 PM
How do I connect to Wifi?
Connecting to Wifi Connect to a PC Select the Network  or icon  in the notification area In the list of networks, choose the network that you want...
Wed, 25 Sep, 2019 at 1:03 PM
How to clear your Browser, Cache and Cookies
Clearing your Browser, Cache and Cookies  Your browser tends to hold onto information, and over time it could cause problems with logging in or bringing...
Wed, 25 Sep, 2019 at 1:07 PM